Hirsch Hill Estate | Shipping & Returns
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Delivery Policy

 

$12.00 delivery to Australian capital cities and surrounding suburbs (min. 6 bottle orders).

Delivery Australia wide within 14 days of us accepting the order.

Delivered by a third party i.e. courier or Australia Post.

 

Return / Refund Policy

 

Customers are to notify us within 7 days of receipt of goods if there is an issue and arrange for goods to be delivered back to us. We can then credit them on their expense of the cost of freight.

 

Privacy Policy

 

Hirsch Hill Estate regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Hirsch Hill Estate customers and conforms to Internet privacy standards. If you have any questions regarding this statement, you should contact us on 1300 877 781. In order to use the Hirsch Hill Estate website, we may require information from you in order to provide the best possible service. All correspondence may be collected and stored, in regards to sales and promotional emails. Any information collected is via correspondence from you. This may include telephone, email, mail or fax. If at any time a customer wishes not to receive correspondence, they can request to be removed by emailing us at info@hirschhill.com.

 

The security of you personal information is important to us. When you enter sensitive information (such as credit card numbers), we encrypt that information using secure socket layer technology (SSL). We never permanently store complete credit card details. We follow generally accepted industry standards to protect the personal information submitted to us. We reserve the right to disclose personal information only as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with judicial proceedings.

 

eWAY Security Policy

 

Hirsch Hill Estate uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. Payments are fully automated with an immediate response. All transactions are performed under 128 Bit SSL Certificate. All transactions are encrypted for storage. eWAY is an authorised third party processor for all the major Australian banks. After ordering online, you will receive an email confirmation from eWAY containing your order. For more information about eWAY, please visit www.eWAY.com.au.